Insurance Policies & Accident Procedures

Limit of Coverage/Insurance

Types of coverage/Insurance

 Bodily injury/death coverage (for third party)
Coverage of an amount that exceeds Automobile Liability Insurance of up to 30 million yen for the injury/death of a third party.

● Property damage (for third party)
Coverage of compensation for damage caused to third party property (vehicles, premises, etc.)

 Rented Vehicle
Coverage of damage to the rented vehicle at the time of accident, collision, theft, or fire.

 Personal Injury Insurance
Insurance to cover injury, death or disability of the driver/passengers in the rented vehicle in the event of an accident.

Insurance coverage included in policy enrollment
*Eight Ways Car Rental offers coverage through insurance/protection as mentioned above. However, the specified deductible amount will be borne by the customer.

The 2 Major Services
1. Roadside support
1. Coverage of tires and wheel caps
We will replace your flat tire with a spare tire, and there will be no tire replacement labor charges, no tire costs due to a flat tire, and no hubcap charges if the hubcap is lost.Do not use puncture repair kits. Actual costs will be charged for use.If the rental vehicle does not have a spare tire, we will provide free transportation to the nearest garage.We may ask you to pay in advance for repairs or new tires. In that case, please keep your receipt. The cost will be refunded in person upon return.Please contact the pickup office in advance when purchasing new tires.Purchase a new tire in the same way as a flat tire. If you purchase a more expensive tire, you will be responsible for the difference.2. Jump Start
Battery charging and replacement costs are the customer’s responsibility.3. Unlocking the door during lockout
Applies only to standard cylinder keys and only applies when the key is inside the vehicle. In other situations, the customer is responsible for the costs.4. Lift vehicle when a wheel runs off outside from the road shoulder
Free service is limited to one vehicle rental period.If a winch or crane is required, subsequent costs will be borne by the customer.If other parts of the vehicle are damaged, it will be treated like any other accident.
2. Telephone assistance for trouble
Information on alternative transportation Accommodation information Call transfer to JAFInformation about the nearest gas stationAlternative rental vehicle (subject to location, time, and vehicle availability)Road information etc.
 Limit of coverage
 Bodily Injury / Death Unlimited per person (coverage up to 30 million yen within the scope of automobile liability insurance)
 Property Damage Unlimited per time (deduction amount: 50,000 yen)
 Rented Vehicle Up to market value per time
 (Deductible: up to 100,000 yen)
 Personal Injury Up to 50 million yen per person
 Compensation is paid for driver/passenger injuries (including death and residual disability) regardless of the driver’s level of responsibility
 (Up to 50 million yen: the amount of damage will be determined based on the terms of the applicable insurance policy)

NOC (Non-Operation Charge)

What is a Non-Operation Charge (NOC)?
If the vehicle is in need of repair or cleaning due to a traffic accident, incident, theft, breakdown, defacement, smoking in a nicotine-containing vehicle, or other cause not attributable to Eight Ways Car Rental, the customer shall not be liable for the use of the vehicle during repair or cleaning. NOC may be charged as part of the loss.

 If the vehicle is returned to the original scheduled office 20,000 yen
 Other situations 50,000 yen


*NOC is not subject to tax

Cases that Invalidate Insurance/Protection 

You are expected to drive the vehicle in accordance with the rental agreement. You will be responsible for any damage caused by any of the following actions or situations: In such cases, the aforementioned insurance/protection may not apply. If Eight Ways Car Rental meets your payment obligation, you must immediately reimburse Eight Ways Car Rental for the amount.

■ Failure to comply with necessary procedures, such as reporting to the police and Eight Ways Car Rental at the scene of the accident.
Please contact the police and Eight Ways Car Rental at the location of the accident or incident, regardless of the extent of the damage, the involvement of third parties, or whether there was negligence.

■ Violation of the terms of the rental agreement
Violation of the Road Traffic Act, such as driving under the influence of alcohol or drugs, unauthorized extension of the rental period, driving or renting by anyone other than the driver or additional driver, driving without a valid driver’s license, dangerous driving, using a vehicle contrary to public order and morals, settling without the consent of Eight Ways Car Rental, etc.

■ Exemptions outside the scope of the applicable insurance policy or compensation system.
Intentionally caused damage, driving under the influence of alcohol or drugs, towing costs and any related costs in the event of a total loss of the vehicle, flat or damaged tires, missing hubcaps, etc. owned by the lessee or driver. , damage to property or items used or stored.

■ Failure to properly use or maintain the rental car
Theft of the vehicle with the keys in the ignition, loss of vehicle keys, damage due to improper parking, soiling or odor of vehicle interior and accessories (including smoking in No Smoking Car), loss of vehicle accessories, improper parking, etc. Damage to equipment and accessories due to improper handling or installation, incorrect refueling, damage caused by driving off-road (on the coast, riverbed, etc.), etc.
*If you lose your key, you are responsible for the cost of the key and the actual expenses incurred by Eight Ways Car Rental to deliver the key.

In the event of an accident or incident

All accidents must be reported to the police, regardless of the extent of the damage or the involvement of third parties. Stop operation immediately and take the following steps.
*If you do not follow the necessary police procedures, our insurance/protection may not apply.

1. First, provide aid to the injured person.
If someone is injured, call an ambulance immediately. ≪Telephone: 119≫ Then, immediately move your vehicle to a place where it does not interfere with other traffic.

2. Contact the police from the scene.
All parties involved in an accident are obligated to report the incident to the police, regardless of whether they were at fault. Complete all necessary procedures to submit an accident report (accident certificate). This will be needed at a later date.

3. Please contact our Main Office.
Please report the accident to Eight Ways Car Rental ‘s main office from the scene. Please have your rental agreement handy and call the number below.
03-6262-9494 (International: +81-3-6262-9494)
*Please allow some time to confirm the accuracy of the information.

Illegal Parking

Please be careful not to park illegally.

No parking or
Prohibition of stopping
No Parking
illegal parking sticker
(sample)



1. If your car has an illegal parking sticker, please go to the local police station immediately.
2. Follow the instructions, pay your fine, and keep your stamped receipt.
3. Please present the illegal parking sticker and receipt when returning the car.
If payment of the fine cannot be confirmed, a deposit will be requested as follows.

Deposit

・Regular cars, minivans, trucks 25,000 yen

*The deposit will be refunded after payment of the fine and submission of a violation notice, stamped receipt or proof of payment of the fine.

When you park
If you need to park even for a short time, please use the parking lot.

Parking Lot Image

Limited to time parking